Managed IT Services from innov8 Digital Solutions
Office technology is always changing, so managing and maintaining your office equipment and IT infrastructure can feel like a full-time job. That’s why innov8 offers comprehensive IT Services tailored to each client’s specific needs. Whether it’s your email software or setting up secure networks and multifunction copiers, the team at innov8 knows how to get you started and keep you up and running.
How our Managed IT Services program works
Step 1: The Free IT Infrastructure Assessment
The innov8 Digital Solutions team offers the most effective IT services possible. To do this, we begin with a free IT Infrastructure assessment. We take an inventory of your existing hardware and systems, including things like your internet modems, computers, and software. We will also make notes about how your team operates and what needs and challenges they face with the IT infrastructure because a real estate brokerage in Kelowna will have vastly different needs from a walk-in clinic in Victoria.
Step 2: Create a custom plan for your Managed IT Services
Once we’ve completed our infrastructure assessment, we can create a plan that meets your organization’s needs. Integrity is very important to us and we are committed to recommending plans and programs that deliver value for your business.
Step 3: Let our IT experts take care of your business
All of our Managed IT Services plans include access to our help/service desk, remote support, antivirus protection, remote monitoring and management, quarterly IT reviews and much more. With innov8, help is just a phone call away and we will keep your team running as efficiently as possible while minimizing lost productivity time.
Expert On-Site IT Support for peace of mind
With innov8 on-site IT support you have access to our technical experts who will maintain and support your technical environment. We support hardware, including workstations, computers, and routers, as well as firewalls and everything in between. We also support software applications and platforms such as Microsoft Office, Office 365, web, and mobile. No matter your IT needs, our specialists have got your back!
Professional plans for Data Backup and Disaster Recovery
What happens when disaster strikes? innov8 Digital Solutions can help develop data backup, recovery, and restoration strategies that protect your business assets and information when an unplanned disaster occurs. Our BDR strategy gives you peace of mind by ensuring there is a plan in place to retrieve your data should a disaster occur.
Did you know? When it comes to cybersecurity, education is a key part of the battle. Our team can train your employees on simple, effective security practices and implement your security plan with minimal impact on workflow.
Expert Help Desk Support
We’re here to help! If you run into an issue, simply call, email or submit an online ticket to get help from one of our client-focused service technicians. innov8 offers a one-hour response time for critical, service-impacting events.